What is remote diagnostics and how does it work in trucks and buses?

person viewing diagnostic tool on computer

What is remote diagnostics?

Remote diagnostics leverages the information gathered from the continuous monitoring of a vehicle and promptly identifies and reports potential issues. Cummins Inc.'s remote diagnostics solutions utilize the power of telematics to constantly analyze data.

It creates valuable insights into the health and performance of your Cummins-powered equipment. Remote diagnostics provides customers with the most current engine data, allowing you to make the most proactive decisions on maintenance.

How does remote diagnostics work in trucks and buses?

Embedded within a truck or bus’s engine, Cummins’ remote diagnostics solutions employ advanced telematics technology to continually observe critical engine parameters. It functions seamlessly, consistently monitoring more than 400 parameters on the engine. While customers can continue to receive traditional diagnostic services in person at service locations, remote diagnostics can digitally transmit real-time data, reducing unplanned downtime and costs.

This critical information is then communicated back to the customer in real-time and provides insights into the problem, its severity, probable causes and potential fixes. Cummins is constantly monitoring and receiving data to evaluate the health and performance of every vehicle and engine in a customer’s fleet – whether it’s ten or thousands of engines. While insights are gathered for every vehicle, including the healthy ones, Cummins will only notify customers of the critical few that require attention.

For example, a customer with 5000 vehicles in their fleet may only receive notifications for 100 of their vehicles, as the remaining 4900’s data was evaluated and all came back with no issues. Cummins remote monitoring technology maintains a high level of accuracy across every vehicle in a customer’s fleet, not simply the ones with potential issues.

While Cummins can deliver these insights to a customer via email or web portal, we also can integrate insights into your preferred system to manage the entire vehicle. Customers can, therefore, receive real-time alerts in the way that works best for them.

Alerts and insights received the way a customer wants allow them to take action to ensure optimal engine performance and longevity. Alerts indicate the severity level of faults and show suggested time to act. Customers not only are able to adequately address the issue but also plan for repairs when and how it works best for them. This means minimal disruptions to operations.

Why remote diagnostics are vital for customers

There are many benefits of remote diagnostics for customers. It enhances the effectiveness and dependability of operations for the driver and the business. Paired with prognostics, which detects potential issues before they occur, drivers can have peace of mind knowing that engine performance is being monitored in real-time. This can help drivers avoid downtime and potentially dangerous situations. Not only does this enhance driver safety, but it also contributes to a smoother, more efficient trip.

For customers’ businesses, remote diagnostics offer a wealth of actionable insights into each vehicle’s status. Real-time fault code notifications and repair instructions can dramatically reduce downtime and repair costs. By providing a clear view of engine health across an entire fleet, it enables data-driven strategies that can significantly extend vehicle lifespans and improve overall performance. Cummins’ remote diagnostics solutions can drive operational efficiency and save money.

Cummins remote diagnostics services and products

Cummins offers robust support to Original Equipment Manufacturers (OEMs), from the design phase through after-sales service. Our digital products integrate with OEMs’ systems, giving real-time data access and enabling an added service layer for their customers. For customers, our remote diagnostics service works as a round-the-clock monitor of engines.

Cummins digital remote diagnostics solutions are constantly evolving to support customer’s greatest needs. Our prognostics products have the capability to combine remote monitoring and predictive technology with real-time equipment operation that has advanced analytics. This helps avoid unnecessary downtime and reduce cost, all while providing the reliability you need. Technology like this detects likely component failures before they occur.

Customers demand data. Cummins’ Acumen® provides it. Acumen is an advanced, smart hardware device that provides engine remote monitoring and diagnostics. It harnesses data from various engine sensors, relaying it to customers for real-time analysis and actionable insights. This data directly powers your Cummins digital applications and service integrations, giving you tools for the entire lifecycle of your equipment. Acumen enables direct access to a full suite of Cummins digital applications and capabilities, giving you the power to optimize performance and efficiency, monitor your equipment and predict what’s next.

Cummins Connected Solutions® meet stringent data security, storage, processing and transmission requirements. They’ve been validated to deliver optimal performance for current and future capabilities. Cummins ensures that customer data is protected and only shared in the manner to which customers agree.

Explore Cummins’ full suite of electronic service tools, from software and mobile applications to digital hardware geared to optimize the performance and reliability of your Cummins-powered equipment. Ask your Cummins representative or Original Equipment Manufacturer (OEM) about how to sign up for access.

Our systems help you preempt issues, minimize downtime and optimize vehicle performance, all while enhancing operational efficiency and profitability. With new products, technologies and services coming soon, contact us today to learn more about how we can support your business.

Cummins Office Building

Cummins Inc.

Cummins, a global power technology leader, is a corporation of complementary business segments that design, manufacture, distribute and service a broad portfolio of power solutions. The company’s products range from internal combustion, electric and hybrid integrated power solutions and components including filtration, aftertreatment, turbochargers, fuel systems, controls systems, air handling systems, automated transmissions, electric power generation systems, microgrid controls, batteries, electrolyzers and fuel cell products.

Why you should become a Cummins Home and Small Business dealer

Cummins dealer smiling next to home generator

For more than 100 years, Cummins Inc. has been dedicated to making people’s lives better by powering a more prosperous world. As a company, we seek to be customer-driven, innovative, responsible, and trustworthy so that we can truly make a difference now and in the future.

But exactly what does Cummins do? At a high level, we create power solutions. You’ll find Cummins products and solutions for on- and off-highway engines, turbochargers, electronics, fuel systems, generators and power systems, and more. We’re not in this on our own, though. With a broad network of Cummins-authorized dealers in the home and small business power solution space, we count on our independent dealers and their local relationships. If you’re interested in becoming a Cummins-authorized dealer, keep reading to find out the benefits and how to get started.

Does Cummins make Home Generators and Small Business generators?

Yes, Cummins offers generators that are sufficient for residential homes and small businesses, including:

  • 13-20 kW air cooled emergency standby generators
  • 25-150 kW liquid cooled emergency standby generators
  • 9,500-watt portable, dual fuel heavy duty generators
  • 2,500-4,500-watt portable, lightweight inverter generators
  • 300-1,000-watt portable lithium battery powered power stations

In the midst of severe weather, increased blackouts, and aging power grids, generators are becoming more and more important. Consider this: 83% of power outages were the result of weather-related incidents from 2000 to 2021.

When these outages occur during extreme temperatures, generators are critical to keeping homes and businesses comfortable, safe, and operational. Families won’t have to worry about losing their heat or everything inside their refrigerators. Businesses won’t have to worry about the potential financial impact that comes with an outage—which can be as much as $12,500 a day for a small business. 

All of these reasons are likely why search terms like “Cummins generator dealers near me” are so popular on Google and other search engines. Local people are consistently looking for the right generator solution. Cummins-authorized dealers can help ensure they have the power they need, no matter what.

What are the benefits of being a Cummins Generator Dealer for Home and Small Business?

Of course, if you’re thinking about becoming a Cummins-authorized dealer, the fact that there’s a market isn’t the only perk. Here are eight more reasons why you should become a Cummins-authorized Home and Small Business generator dealer.

  1. You’ll be backed by the Cummins brand, a name that’s synonymous with support, reliability, and sustainability. Cummins generators are quality, trustworthy equipment that you and your customers can count on.
  2. You will receive state-of-the-start training. Cummins provides courses and the certification path required to become a Cummins-authorized partner and product expert. Our technical training and certifications provide knowledge on Cummins home generator service like installation, maintenance, and repair.
  3. You can connect to a robust network of Cummins resources. Our dealers have access to a world-class set of tools, including training, a dedicated account executive, an online portal, sales and training certifications, and so much more.
  4. You’ll receive “preferred parts” pricing. By becoming an authorized dealer, you’ll get the best parts pricing around so you can maximize your profits. You can also pass these savings on to your customers to ensure your pricing is competitive.
  5. You can capitalize on marketing support. Cummins regularly invests in brand-building and lead generating campaigns to drive customers to our dealers. 
  6. You have access to warranty claim submission. Warranties don’t have to be a hassle for you or your customers. As an authorized-service dealer, you can submit warranty claims on behalf of your customer to improve customer satisfaction and loyalty. 
  7. You can join the ChannelOne Partner Rewards Program. This competitive rewards program helps you maximize your earning power.
  8. You can list your company on the Cummins Parts & Service Locator. The Cummins service locator makes it easy for local customers to connect with your business, and it increases your overall brand visibility.

How to become a Cummins Dealer: It’s easier than you think

Stop missing out on all of the local online traffic searching for “Cummins authorized dealer near me,” and bring great products to your community! It takes just four simple steps to get started.

  1. Complete the online “Become a Dealer” interest form. A regional Cummins Account Executive will contact you to start the discussion.
  2. Share additional information about your business, your experience, and why you’re interested in becoming a Cummins dealer.
  3. Fill out and return the necessary paperwork to be processed by the Cummins team.
  4. Complete your required product training and become a Cummins Home and Small Business Dealer.

At Cummins, our company is dedicated to providing great products and services to customers throughout the world. If you’re ready to join our world-class network, get started now.

Cummins Office Building

Cummins Inc.

Cummins, a global power technology leader, is a corporation of complementary business segments that design, manufacture, distribute and service a broad portfolio of power solutions. The company’s products range from internal combustion, electric and hybrid integrated power solutions and components including filtration, aftertreatment, turbochargers, fuel systems, controls systems, air handling systems, automated transmissions, electric power generation systems, microgrid controls, batteries, electrolyzers and fuel cell products.

How do I calculate what size generator I need?

Customers talking to Cummins dealer

There are several great reasons why you might be considering a standby generator for your home or small business. In the event of a power outage (caused by severe weather, for example), having a standby generator helps ensure ongoing safety and comfort. And in the case of a business, the ability to reduce downtime and maintain operations is a significant advantage.

Standby generators—also known as permanent or whole-house generators—offer reliable and efficient backup power solutions for a wide range of applications. If you’re currently exploring your options, we imagine you have a few concerns. You’re probably looking for a generator that’s sold and serviced by a reputable company, and want to determine the right generator capacity for your needs.

In this article, we’re going to help you answer a key question: “What size generator do I need to run my house or small business in the event of a power outage?” Keep reading for an overview of how to find the perfect Cummins Inc. standby generator for your needs.

What is the rule for generator sizing?

When it comes to understanding generator sizing, one important rule to keep in mind is that the generator needs to be able to power everything requiring electricity, but it also needs to have additional capacity to account for various appliances’ starting wattage. Otherwise, you might find yourself in a situation where your generator simply won’t cut it, potentially leaving your home or small business without the power it needs.

Next, we’ll cover a basic framework for calculating your power needs.

How to Calculate Standby Generator Size

Here’s a simple, three-step process for assessing your needs and priorities, understanding generator sizes, and finding what size generator is going to work best. 

Let’s take a look at what this process looks like.

Step 1: Understanding Generator Sizes

Here’s a basic formula for how to calculate standby generator size:

  1. First, create a list of everything in your home or small business that would need to be powered by the generator in case of an emergency. This should include anything that requires electricity and isn’t something you would want to go without should you lose power. It’s important to not only consider running wattage, but starting wattage as well—since most appliances will require a few seconds’ worth of extra wattage to get started. There are several online sources for determining appliances’ wattage requirements.
  2. Add together each item’s running watts. When in doubt, err on the side of overestimating wattage requirements since it’s much better to have a little more power available than is needed as opposed to having to adapt to a generator that lacks sufficient power.
  3. Then, to roughly account for starting wattage, add the single-highest starting watts figure to the total.
  4. To ensure a margin of safety—and to account for potential future needs—you should multiply that figure by at least 1.25. The resulting number is the minimum generator capacity you should consider.

You can also use our home generator sizing calculator to estimate your power needs.

Step 2: Assessing Your Needs

It’s important to understand your priorities. While getting the right size and type of generator that fits your budget are important, it’s also important to consider how you intend to use the generator.

  • Will it need to be capable of maintaining enough power for your home or small business in case of an emergency?
  • Do you envision having a permanently-installed generator, or is portability important?

How you answer these questions should help provide context for the next step: exploring generator sizing and zeroing in on the perfect product for your needs.

Step 3: Finding the Right Generator

In addition to the generator size calculator, our online buyer’s guide to home generators is a great starting point for exploring your options. Cummins offers three main types of standby generators suited for a home or small business:

  • Permanently-installed 13-20 kW air-cooled home standby generators that can be powered up when needed. 
  • Permanently-installed 25-150 kW liquid-cooled home standby generators that can be powered up when needed. 
  • Heavy-duty, gasoline- or propane-powered 9,500-watt dual fuel portable generators that can provide backup power for a home or small business. 

Cummins: Reliable and Affordable Standby Power Solutions

At Cummins, we build versatile, high-quality standby generators for homes and small businesses. Don’t let their quietness fool you—they’re powerful and reliable. 

When you’re ready to explore your options, you can reach out to request an on-site assessment. One of our authorized dealers will help you assess your needs, evaluate different generator types and capacities, and understand how much a generator might cost to have installed.

Cummins Office Building

Cummins Inc.

Cummins, a global power technology leader, is a corporation of complementary business segments that design, manufacture, distribute and service a broad portfolio of power solutions. The company’s products range from internal combustion, electric and hybrid integrated power solutions and components including filtration, aftertreatment, turbochargers, fuel systems, controls systems, air handling systems, automated transmissions, electric power generation systems, microgrid controls, batteries, electrolyzers and fuel cell products.

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