Cummins and Data Centers: At the Heart of It All

Internet of Things

What once took shape as science fiction concept in books and movies, now riddles its way into day-to-day life: the Internet of Things (IoT). In the Internet’s short history, technology has leapt from clunky computers to wearable technologies like the iWatch, creating the web of connected “things.”

These ever-changing technologies not only bemuse the modern world but also give promise of a longer life filled with conveniences. With each connected thing, the IoT technologies collect and communicate data—lots and lots of data.

In order for the technology to function properly for any application, that data must be processed, stored and recalled in mere moments. For some instances that’s a matter of life or death, creating a dependence upon these technologies to run non-stop, rain, sleet snow and shine.

Data Centers: Powering the Internet of Things

When you’re transferring data over a network – be it via email, text or video – there’s a data center involved. Everything a consumer navigates on a smartphone or purchases at the point of sale at your local Target store? Stored at a data center. Individuals getting paid through financial institutions? Data centers. You might not realize it, but all of these data transfers rely upon well-maintained backup power sources to ensure a solid user experience.

Of course, it can be difficult to define was a good user experience actually is. What one person may expect or, conversely, tolerate varies from the next. Whether it’s a video on Facebook or a purchase at the point of sale in a brick-and-mortar store, today’s consumers demand quickness, reliability and dependability.

“If somebody were to ask how to describe a good user experience, it’s a difficult thing to put into words,” Brent Ness, Director of Mission Critical Accounts, Strategic Accounts with Cummins Power Generation says. “You know when you’ve had a one and you definitely know when you haven’t.”

Data centers around the globe rely on power and backup power to optimize those user experiences. But have you ever stopped to think, “Wait a minute. Who…or what…is powering the server that hosts my home security system, email client and favorite social networking site, and what happens when the power to that server is interrupted?”

In today’s information-driven economy, where machine-to-machine communication continues to grow, data centers are the backbone of modern business – and power is the lifeblood.

When an electrical storm swept through the United States’ eastern region in 2012, customers and end users of one of the largest cloud computing companies in the world quickly discovered what a bad user experience was. The storm took out utility power in the area where several datacenters were located. Inside the company’s regional facility, power failed to switch to generator power—likely ill maintained. As a result, popular services such as Netflix, Instagram, Pinterest and Dropbox faltered that night, which resulted in poor user experiences and extremely unhappy customers.

“If Amazon or Facebook loses power, it makes the news,” Ness says. “And businesses don’t want to be any part of that.”

"Reliability is a must for backup power in data centers. Unplanned downtime...costs an average of $7,900 per minute in the United States"

Companies spend immense amounts of resources—financial and otherwise—to negate data center outages to get latency down and to provide a good consumer experience.

“When all goes well, you never know,” Ness says. “During Hurricane Sandy, one customer’s generator power ran for two weeks. The only problem they had was keeping the generators fueled.”

Reliability is a must for backup power in data centers. Unplanned downtime not only muddies a good user experience it costs an average of $7,900 per minute in the United States.

Life-Saving IoT Technologies

Your favorite social networking site going down for several hours isn’t a life or death situation – although sometimes it might feel that way. But emerging and evolving data technologies present major implications for health care. From fitness trackers like the FitBit and iWatch to a sensor-equipped pacemaker, the possibilities are tremendous.

There will be 80 million wearable health devices within the next two years, according to Hospitals & Health Networks Daily. The more data that these devices collect, the more possibilities flourish into actual application. Today, if a patient’s pacemaker fails or trips at any level, it immediately alerts emergency personnel. Without the patient needing to pick up a phone and often times without even knowing he or she was in danger, an ambulance can arrive at the patient’s precise location.

A fetal monitor can alert an OB/Gyn of a patient and baby in crisis, commencing an orchestration of life-saving activities. For a diabetic who must rely on daily finger pricks to measure blood glucose levels, an implanted insulin regulator could trigger medical action and also greatly improve his or her quality of life. Thus is the beauty of the IoT.

But data centers that power hospitals and healthcare-related technologies require constant uptime. While data center designs, requirements and specifications are as varied as the industries they support, one thing remains constant: In an ever-connected world, uptime reliability is the ultimate objective.

Backup Power: The Data Center's Life Support System

That’s the dance of these technologies: some innovators seek to improve comfort and convenience over the clinical and life-saving possibilities. In either case, users have become dependent on the data-collecting technologies, and those technologies depend upon the power of Cummins.

A mobile app can control the air temperature in a user’s home from miles away—a virtual thermostat. Colleagues from across the globe can collaborate online and video-chat from nearly any wired or wireless device. If you can imagine it, likely you can connect it to the IoT.

The world has evolved with these technologies, and people now have access to global information in real time. In order to keep up that hyper-dependent level of information processing, data centers must run around the clock, without a moment’s loss of uptime. And Cummins Power Generation provides no-break, backup power to these data centers, maintaining uptime that their consumers demand. For mission-critical data centers that act as the heart of the IoT movement, aspiring to 99.999 availability is the ultimate goal.

Michael Nagel - Cummins Inc

Michael Nagel

Michael Nagel is the Leader - Global Brand at Cummins Inc. As a member of the external communications team at Cummins, he has more than 15 years of digital communications and traditional public relations experience, with a focus on digital communications, corporate brand and content marketing. Michael earned his B.A. from the Indiana University School of Journalism - Indianapolis and currently resides in Indianapolis. 

Cummins Custompaks are being used for water management as Thailand struggles with its water crisis

CustomPak on site

Water crisis

Sixty Cummins Inc. CustomPaks are in service in Thailand as part of a critical water management plan aimed at easing the country’s water crisis – a crisis that has caused enormous economic and social damage and stirred conflict among communities.

Over the past several decades, Thailand has continually faced water problems caused by severe drought. Water reserves in dams and reservoirs are insufficient while water resources are often contaminated with toxins caused by urban communities and the industrial and agricultural sectors.

Severe flooding is a threat, too, at a time when the realities of climate change are hanging over the country.

As a result, the allocation of precious water resources, which must be shared among various stakeholders including new and existing industry, large and small agriculture, and cities and villages has become a flashpoint.

Kittithanapat Engineering Co. (KTP), has been involved in the water management system since 1996, working closely with authorities such as the Royal Irrigation Department, Department of Water Resources, Bangkok Metropolitan Authority and others.

CustomPaks on site

600 hp CustomPaks

To help KTP meet its often urgent requirements, Cummins DKSH (Thailand) has recently supplied 60 Australian-built CustomPaks – 45 powered by Cummins’ X15 engine rated at 600 hp, and 15 powered by the QSL9 rated at 325 hp. These fully self-contained powerpacks are emissions certified to Tier 3.

The CustomPaks are coupled to hydraulically-driven, large-volume submersible water pumps sourced by KTP from US company Moving Water Industries (MWI); KTP is the exclusive distributor in Thailand for these MWI Hydroflo pumps.

Prior to Cummins’ involvement, KTP was using another diesel engine brand but service support wasn’t up to the standard required.

Long-serving KTP engineer Kittisak Thanasoot says Cummins DKSH’s reputation for technical and aftersales support along with the reliability of the Cummins product were a key reason behind KTP’s decision to specify the CustomPaks for the Royal Irrigation Department.

The ability of Cummins DKSH to respond to short delivery times was also important.

“Supplying large quantities of high horsepower diesel engines for emergency situations such as flash flooding can be a challenge for KTP,” says Kittisak Thanasoot.

“Responding to the needs of the government agencies to manage such problems in a timely manner and with least impact on communities, KTP has found the answer in our partnership with Cummins DKSH.”

Power, pride and passion

Parked semi truck

The switch back to Cummins power has been beneficial for iconic New Zealand company Uhlenberg Haulage. It's all about whole-of-life costs.

Uhlenberg Haulage is closing in on 60 years in business, having been founded in 1966 by Mike and Carol Uhlenberg.

Based in Eltham, Taranaki, in New Zealand’s North Island, the operation is today owned and operated by their sons Chris, Daryl and Tony Uhlenberg.

Describing the Uhlenbergs as “old school family truckies”, Daryl talks about the company’s time-honored journey with a definite tone of pride, especially the work of his parents in laying the foundations for what is today an iconic fleet in its own right.

Cummins Inc. made its debut in the Uhlenberg fleet in 1971 with an NH250 powering a second-hand Kenworth K923 used in logging. A second Kenworth, a new W924 with a Cummins NTC335, followed soon after hauling an LPG tanker.

The Uhlenberg operation today comprises 40 prime movers and a variety of trailing gear to cater for the myriad of a jobs the fleet is involved in.

A number of Peterbilts feature in the fleet although Kenworth is now the brand of choice with six new units to be delivered over the next 12 months to cater for business growth.

Cummins’ X15 Euro 5 engine rated at 550 or 600 hp is the preferred power specification, with 18 red engines currently in the fleet.

Uhlenberg family in front of truck

Whole-of-life support

“The switch to Cummins has been a very good experience for us. We have nothing but praise for the Cummins organization,” says Daryl.

“The whole-of-life picture is the key thing for us and we’ve got that nailed with the support we get from Cummins – parts availability, scheduled maintenance, life expectancy and in-frame rebuilds.

“So the red engines turn up, we run them to life, which is 900,000 to 1.2 million kilometers, and then Cummins does an in-frame overhaul in a timely manner. If there’s an issue, parts and support are close by.

“The support we get from Cummins Palmerston North is fantastic, second to none.”

Daryl recently looked under a Kenworth that was in the workshop for a service and was surprised to see no oil leaking from the one-million-kilometer X15. “I remember when I was a fitter we had to wear a raincoat when working under a truck,” he jokes.

Fuel agnostic

Acknowledging that the push to decarbonize is now “very real”, Daryl likes the idea of Cummins’ fuel agnostic concept where one base internal combustion engine, optimized to run on diesel, can also be customized to run on ultra-low and zero-carbon fuels like renewable natural gas and hydrogen.

“My father was a pioneer of linehaul trucking in New Zealand and he always embraced new technology. He was never scared of it,” he says.

“I tend to be a little more cautious but I can see where a 500 hp natural gas or hydrogen engine would work for us in short haul applications,” he admits. “We’re certainly willing to look closely at these alternative fuel technologies when suitable infrastructure is in place.”

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