Guidanz® | Cummins Inc.

You want it to be simple. We listened.

Guidanz provides service professionals with the innovative tools and features necessary to achieve maximum efficiency, speed and productivity during service events—all while improving customer satisfaction.
Guidanz features two core modules to enhance expertise and efficiency:
Guidanz Diagnostic Toolkit and Guidanz Service Event Management.

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Data right at your fingertips

Download Guidanz on your mobile device and use it with INLINE® Mini datalink adapter that plugs into your Cummins’ powered equipment for quick and easy access to key engine data and J1939 fault code information. App Store | Google Play

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Get immediate results

The Immediate Assessment feature of the Guidanz Diagnostic Toolkit dramatically speeds diagnostic triage times. Certified Cummins service providers can prioritize fault codes, estimate and share repair time, parts needed and most likely causes of failure in just minutes.

See how it works

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Predictive maintenance for happier customers.

Guidanz also analyzes equipment and service data to help detect unseen issues that are likely to progress into larger problems if not corrected. Service advisors can share summary reports from Guidanz and make additional recommendations to help customers ensure they’re addressing the right needs during planned downtime.

Find service location

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Built for service—engineered for you

We’ve designed unique features and capabilities that allow Guidanz to work in different technical environments and across multiple types of servicing providers.

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Dealers

Create preference for your locations with genuine Cummins tools.

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Distributors

Position yourself with the right tech and expertise for scale.

Fleets

Boost uptime and efficiency to improve your bottom line.

Mechanic shops

Enable your technicians to service Cummins equipment confidently.

Off-highway service

Guidanz streamlines servicing Cummins equipment in remote locations, such as construction sites or agriculture farms. Get help troubleshooting issues, ordering parts or dispatching certified Cummins field technicians right to your location using the Guidanz mobile app and wireless INLINE mini adapter.