Our complete service event solution is now easier than ever.
Achieve greater technician and service bay productivity while improving customer repair time and order workflow management.
You want it to be simple. We listened.
Guidanz provides service professionals with the innovative tools and features necessary to achieve maximum efficiency, speed and productivity during service events—all while improving customer satisfaction.
Guidanz features two core modules to enhance expertise and efficiency:
Guidanz Diagnostic Toolkit and Guidanz Service Event Management.
Guidanz streamlines servicing Cummins equipment in remote locations, such as construction sites or agriculture farms. Get help troubleshooting issues, ordering parts or dispatching certified Cummins field technicians right to your location using the Guidanz mobile app and wireless INLINE mini adapter.
Optimizing technologies
Over-the-air programing
Customize engine parameters and calibrate ECM software over the air.
Preventative technologies
Remote diagnostics
Eliminate unplanned downtime and improve efficiency.
Preventative technologies
PowerCommand Cloud
Ensure your power generators are available from anywhere with advanced remote monitoring.