What is remote monitoring and how does it work in transportation?
What is remote monitoring?
Remote monitoring is a technology that allows customers to optimize the maintenance of their engines. It combines real-time equipment operations with analytics to predict potential issues. Continuous and proactive monitoring enables the detection of potential issues earlier.
The benefits of remote monitoring for you and your Cummins Inc.-powered vehicle? Less unnecessary downtime. Fewer unplanned – and unwanted – costs and peace of mind no matter your location.
Remote monitoring interprets large quantities of data using machine learning and Artificial Intelligence, producing insights that allow customers to act, for example, by scheduling maintenance during planned downtime. It enhances the lifespan of your engine and can improve your driving experience.
How does remote monitoring work in trucks and buses?
A remote monitoring system built into an engine can measure and report physical quantities observed in different engine parts such as pressure, temperature and rotations per minute – just some of the over 400 parameters Cummins measures. The cloud-based component of the system performs an analysis of the information received.
Remote monitoring software sends the data to the customer through Cummins digital applications and service integrations, providing detection of potential component issues before they happen.
Cummins is constantly receiving and monitoring data to evaluate the health and performance of every engine in a customer’s fleet – whether it’s ten or 100. While insights are gathered for every engine, including the healthy ones, Cummins will only notify customers of the critical few that require attention. For example, a customer with 5,000 vehicles in their fleet may only receive notifications for 500 of their vehicle’s engines as the remaining 4,500’s data was evaluated, and all came back with no issues. Cummins remote monitoring technology maintains a high level of accuracy across every engine in a customer’s fleet, not simply the ones with potential issues.
How are remote monitoring notifications received? While Cummins can deliver insights on the engines that need attention to a customer via email or web portal, we also can integrate insights into your preferred system to manage the entire vehicle. Customers can, therefore, receive real-time alerts in the way that works best for them.
Customers can receive alerts and insights the way they want them, allowing them to take action to ensure optimal engine performance and longevity. Alerts indicate the severity level of faults and show suggested time to act. Customers not only are able to adequately address the issue but also plan for repairs when and how it works best for them. This means minimal disruptions to operations.
Cummins’ full suite of digital technologies, applications and hardware are designed for your equipment and business. Cummins Connected Solutions® meet stringent data security, storage, processing and transmission requirements. They’ve been validated to deliver optimal performance for current and future capabilities. Cummins ensures that customer data is protected and only shared in the manner to which customers agree.
What’s an example of remote monitoring?
Imagine a city bus fleet operating in densely populated urban areas that requires regular maintenance to prevent service disruptions. The use of a remote monitoring system could allow the maintenance team to track real-time performance data of each bus engine, flagging any issues promptly.
Bus maintenance can be scheduled during non-peak hours, ensuring minimal disruption for routes and passengers. This could result in improved operational efficiency, increased passenger satisfaction and a reduction in unexpected downtime.
Why remote monitoring is important for customers
For drivers, remote monitoring provides real-time alerts and performance insights. This equips drivers with crucial information about their vehicle’s condition, allowing them to react promptly to any situation. This enhances their safety while minimizing disruptions to their schedule caused by unexpected issues.
Businesses also gain unprecedented visibility and control over their vehicle’s operations. Remote monitoring provides a bird’s eye view of the entire vehicle or fleet’s status, from location tracking to detailed engine diagnostics. This constant stream of real-time information enables proactive maintenance scheduling, reducing instances of unplanned downtime and increasing vehicle availability. Furthermore, by identifying patterns and trends in vehicle performance, businesses can make data-driven decisions to improve fleet efficiency and longevity.
Adopting Cummins’ digital solutions and remote monitoring services helps drive efficiency, optimizes vehicle performance and can reduce maintenance costs. It allows customers to stay ahead of minor issues before they escalate, saving valuable time and resources. More importantly, it empowers businesses to focus on their primary responsibilities, ensuring they are on the road driving productivity and profitability.
Cummins remote monitoring services
Cummins offers remote monitoring solutions for the life of your vehicle, including solutions that can leverage the power of predictive analytics to anticipate potential engine issues before they become significant problems. Customers can intervene sooner, avoiding more costly repairs while preventing downstream damage. This proactive approach decreases unplanned downtime while enhancing an engine’s overall performance and reliability.
Cummins’ Acumen® is an advanced, smart hardware device that provides direct access to engine remote monitoring and diagnostics. It creates valuable insights into the health and performance of your Cummins-powered equipment.
Explore Cummins’ full suite of electronic service tools, from software and mobile applications to digital hardware geared to optimize the performance and reliability of your Cummins-powered equipment. Ask your Cummins representative or Original Equipment Manufacturer (OEM) about how to sign up for access.
In an industry where unpredictability can be the norm, Cummins is bringing reliability and predictability. With new products, services and technologies coming soon, Cummins is here for all your digital needs. Contact us today to learn more about our current and upcoming products and services that can revolutionize your business.