From hospitals to data centers, and every facility in between, there is a need for dependable standby power. Protecting your ability to generate power when needed is what a customized Cummins PowerCare service agreement does best.
PowerCare service agreements built for you
PowerCare service agreements are individual service bundles built from Cummins range of technical support and digital monitoring solutions. They're customized to bring together the exact support package you need so we can partner to focus on what matters most to you.
PowerCare agreement bundles for
Power Systems and Generator customers:
Signature | Essential | Supported | Mission Critical
Signature Bundle
Our most complete coverage to reduce risk and improve TCO.
- Comprehensive coverage including all services and inspections
- Cummins PowerCommand Cloud and Cummins digital service tools are all included
- Huge scope for further customization, including extended warranty, fluid lab analysis programs, vibration analysis and many other services tailored to fit your needs
Essential Bundle
Long-term savings through long-term planning.
- Full engine services included
- Load bank testing and ATS Service
- A range of situation-specific programs to reduce costs and improve performance
Supported Bundle
Protect your uptime in the most efficient way.
- Customizable engine services, all technician travel included
- Choose from a menu of add-on services to optimize your maintenance budget
Mission Critical Bundle
Protect the applications your operations depend on.
- Full inspection plan
- Load bank testing and Automatic Transfer Switch (ATS) service
- Services to meet regulatory certification*
For fire pump:
- Full inspection plan
- Services to meet regulatory certification*
*Your Cummins distributor will assist in determining the exact services required depending on the certification to be obtained.
Questions about PowerCare?
Frequently Asked Questions about PowerCare for Standby Power Generation
Yes, PowerCare plans can be build around ensuring compliance for the industry or jurisdiction in which you operate.
Some examples of codes compliance include:
- NFPA Standards
- Join Commission (Formally JCAHO)
- CSA C282:19
- CARB
No matter the industry or application, we are proud to service all makes and models of generators, as well as the related equipment such as automatic transfer switches (ATS), switchgear, chargers, and fuel tanks.
In addition to Cummins generators, we can help you ensure peak performance from power systems built by these and other manufacturers:
Onan, Caterpillar, Detroit Diesel / MTU, Generac, Rolls-Royce Power Systems, Kohler, General Electric, Perkins, ASCO, DMT, Blue Star Consolidated Power, Kawasaki, Zenith, Russelectric, INNIO
The Planned Equipment Maintenance brochure provides further information about these services.
- Extended Warranty: Lower risk of unplanned costs, no deductible, up to 10 years of coverage, protection against rising costs **
- Inspections: Weekly, monthly, quarterly, semiannual, or annual multi-point inspections covering all major systems and functions
- Engine Oil Changes
- Filter Replacements (Air, Oil, Fuel, Coolant)
- Drain Water from Separators
- Drain Water from Condensate Traps
- Service Belts
- Change Spark Plugs (Gas Engines)
- Cooling System Service
- Building Load Testing
- Load Bank Testing
- Switchgear Service
- Overhead Set Service
- Insulation Resistance Testing
- Battery Replacement
- Fluid Sampling and Analysis
- Fuel Polishing
- Infrared Thermography
- Vibration Analysis
- Regulatory Certification
* Some services may not be available in all regions, reach out to your Cummins Sales and Service Center for any limitations
** For a complete list of coverages and limitations, please review the applicable warranty statement
When servicing non-Cummins generators and their related equipment, we use genuine OEM parts when a Cummins part is not available. If you have a preferred brand of parts for your non-Cummins products, we can accommodate that request.
Explore how to manage your power system remotely with PowerCommand Cloud
