China oil and gas team revered for reliable products and exceptional service

Daqing

Daqing Drilling Wellservice Engineering Company attends Cummins’ Oil and Gas end-of-year seminar to share their elation with their product and service experience

The oil and gas industry is known for its high expectations around uptime. The resource being harvested and the applications that are doing the work are too valuable to sit idle for extended periods of time. Cummins Oil and Gas team prides itself on being able to support this dire need for reliability, by delivering solutions and service that ensure customers can stay on schedule. 

At the yearly customer seminar, there was one corporation in particular that had many things to say about their satisfaction with the Cummins Oil and Gas team’s ability to keep their products up and running. Daqing Drilling Wellservice Engineering Company (Daqing) shared a proud voice about their Cummins experience thanks to a relationship that has been thriving since 2013.

Previously supported by an alternative engine manufacturer, Daqing is a subsidiary of the China National Petroleum Corporation (CNPC), which is one of the largest energy groups in the world. When their communication began with Cummins Inc., it became clear this customer needed dependable products and service support resembling a partnership – not a transaction. The fulfillment of this need has led to a flourishing and forward-looking relationship for Daqing and Cummins.

Over the years, the Cummins Oil and Gas team has provided one QSX15, four QSNT units and 12 QSK60 and QSM11 engines. Exciting projects are expected to hit the field in 2021 as well. Primarily used for fracking trucks and blenders, Yongchang Qiu from Daqing had the following comments to share about their Cummins product experience:

As an end user representative, I am sincerely happy that the frac equipment of the OEMs has applied the latest advanced technology and equipment. Reliability and durability have been continuously strengthened, and the equipment can be used at ease, maintenance is worry-free, and service is attentive.

After several years of usage, the performance and reliability of Cummins engines have been widely recognized by our company. Compared with other engine brands, Cummins’ engine has low noise, stable operation, high reliability, compact structure and light weight advantages. It is very suitable for high-power engine-driven fracking trucks.

Cummins not only provides high quality products, but also attentive service. For oil and gas fields site fracking operation, it is very important to have timely follow-up for service and parts. In order to support us, Cummins assigned specialized on-site service personnel in all major oil and gas production areas in China, which truly provides 24/7 service for our projects.

Cummins is honored to support Daqing Drilling Wellservice Engineering Company and is passionate about continuing to find efficiencies to improve their solutions. One of the major efforts by Cummins to aid Daqing’s initiatives was to extend the oil change period to optimize time and resources. Upon receiving the request, Cummins Oil and Gas team’s application engineers and sales team completed testing, and took action to provide a mutually efficient solution.

At the end of the day, Cummins is here to help manage customer fleets and create the best business environment for customers. The China oil and gas team has seen great success with Daqing and is looking forward to continuing a valuable relationship in the future. A partnership that prioritizes reliability, service and efficiency will continue to be positioned for longevity and prosperity. 
 

Katie Yoder - Cummins Inc.

Katie Yoder

Katie Yoder is a Marketing Communications Specialist. She joined Cummins in 2018 as a member of the trade show operations team, but now supports the Marine and Oil & Gas segments’ marketing initiatives. As a University of Wisconsin alumna, Katie spends her free time watching Badger sports.

Cummins Custompaks are being used for water management as Thailand struggles with its water crisis

CustomPak on site

Water crisis

Sixty Cummins Inc. CustomPaks are in service in Thailand as part of a critical water management plan aimed at easing the country’s water crisis – a crisis that has caused enormous economic and social damage and stirred conflict among communities.

Over the past several decades, Thailand has continually faced water problems caused by severe drought. Water reserves in dams and reservoirs are insufficient while water resources are often contaminated with toxins caused by urban communities and the industrial and agricultural sectors.

Severe flooding is a threat, too, at a time when the realities of climate change are hanging over the country.

As a result, the allocation of precious water resources, which must be shared among various stakeholders including new and existing industry, large and small agriculture, and cities and villages has become a flashpoint.

Kittithanapat Engineering Co. (KTP), has been involved in the water management system since 1996, working closely with authorities such as the Royal Irrigation Department, Department of Water Resources, Bangkok Metropolitan Authority and others.

CustomPaks on site

600 hp CustomPaks

To help KTP meet its often urgent requirements, Cummins DKSH (Thailand) has recently supplied 60 Australian-built CustomPaks – 45 powered by Cummins’ X15 engine rated at 600 hp, and 15 powered by the QSL9 rated at 325 hp. These fully self-contained powerpacks are emissions certified to Tier 3.

The CustomPaks are coupled to hydraulically-driven, large-volume submersible water pumps sourced by KTP from US company Moving Water Industries (MWI); KTP is the exclusive distributor in Thailand for these MWI Hydroflo pumps.

Prior to Cummins’ involvement, KTP was using another diesel engine brand but service support wasn’t up to the standard required.

Long-serving KTP engineer Kittisak Thanasoot says Cummins DKSH’s reputation for technical and aftersales support along with the reliability of the Cummins product were a key reason behind KTP’s decision to specify the CustomPaks for the Royal Irrigation Department.

The ability of Cummins DKSH to respond to short delivery times was also important.

“Supplying large quantities of high horsepower diesel engines for emergency situations such as flash flooding can be a challenge for KTP,” says Kittisak Thanasoot.

“Responding to the needs of the government agencies to manage such problems in a timely manner and with least impact on communities, KTP has found the answer in our partnership with Cummins DKSH.”

Power, pride and passion

Parked semi truck

The switch back to Cummins power has been beneficial for iconic New Zealand company Uhlenberg Haulage. It's all about whole-of-life costs.

Uhlenberg Haulage is closing in on 60 years in business, having been founded in 1966 by Mike and Carol Uhlenberg.

Based in Eltham, Taranaki, in New Zealand’s North Island, the operation is today owned and operated by their sons Chris, Daryl and Tony Uhlenberg.

Describing the Uhlenbergs as “old school family truckies”, Daryl talks about the company’s time-honored journey with a definite tone of pride, especially the work of his parents in laying the foundations for what is today an iconic fleet in its own right.

Cummins Inc. made its debut in the Uhlenberg fleet in 1971 with an NH250 powering a second-hand Kenworth K923 used in logging. A second Kenworth, a new W924 with a Cummins NTC335, followed soon after hauling an LPG tanker.

The Uhlenberg operation today comprises 40 prime movers and a variety of trailing gear to cater for the myriad of a jobs the fleet is involved in.

A number of Peterbilts feature in the fleet although Kenworth is now the brand of choice with six new units to be delivered over the next 12 months to cater for business growth.

Cummins’ X15 Euro 5 engine rated at 550 or 600 hp is the preferred power specification, with 18 red engines currently in the fleet.

Uhlenberg family in front of truck

Whole-of-life support

“The switch to Cummins has been a very good experience for us. We have nothing but praise for the Cummins organization,” says Daryl.

“The whole-of-life picture is the key thing for us and we’ve got that nailed with the support we get from Cummins – parts availability, scheduled maintenance, life expectancy and in-frame rebuilds.

“So the red engines turn up, we run them to life, which is 900,000 to 1.2 million kilometers, and then Cummins does an in-frame overhaul in a timely manner. If there’s an issue, parts and support are close by.

“The support we get from Cummins Palmerston North is fantastic, second to none.”

Daryl recently looked under a Kenworth that was in the workshop for a service and was surprised to see no oil leaking from the one-million-kilometer X15. “I remember when I was a fitter we had to wear a raincoat when working under a truck,” he jokes.

Fuel agnostic

Acknowledging that the push to decarbonize is now “very real”, Daryl likes the idea of Cummins’ fuel agnostic concept where one base internal combustion engine, optimized to run on diesel, can also be customized to run on ultra-low and zero-carbon fuels like renewable natural gas and hydrogen.

“My father was a pioneer of linehaul trucking in New Zealand and he always embraced new technology. He was never scared of it,” he says.

“I tend to be a little more cautious but I can see where a 500 hp natural gas or hydrogen engine would work for us in short haul applications,” he admits. “We’re certainly willing to look closely at these alternative fuel technologies when suitable infrastructure is in place.”

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