1-800 Cummins software update

By Cummins Inc., Global Power Technology Leader

Oct 25, 2022

Sales and Service truck parked by bridge

Cummins Inc. (NYSE: CMI) is pleased to announce that 1-800-CUMMINS will be offering software sales as an added feature. The suite of software supported by this new feature includes INSITE, QSOL, PowerSpec, INCAL, and Guidanz IA. Making this available through 1-800-CUMMINS will streamline customer handoffs, reduce downtime, and ensure our customers receive responsive and proactive software sales support, every time.

What’s changing?

• New Software Sales option on 1-800-CUMMINS™
• All calls to legacy numbers will be redirected to 1-800-CUMMINS™

What’s staying the same?

• Customers can still call 1-800-CUMMINS™ for parts support, general product and service inquiries, and service provider technical assistance for engines, generators, and Cummins digital products.

When did the change take place?

• Monday, October 10, 2022

“I am thrilled about this new offering we are providing our customers. Not only will this help them get the support they need faster, but it also helps reduce customer complexity,” added Greg Ehlinger, Executive Director, Centralized Solutions. “Our customers depend on us to power their business and having trusted solutions delivered easily and accessibly by experts who care is one way we are doing that.”

Author Profiles

Cummins Inc., a global power leader, is committed to powering a more prosperous world. Since 1919, we have delivered innovative solutions that move people, goods and economies forward. Our five business segments—Engine, Components, Distribution, Power Systems and Accelera™ by Cummins—offer a broad portfolio, including advanced diesel, alternative fuel, electric and hybrid powertrains; integrated power generation systems; critical components such as aftertreatment, turbochargers, fuel systems, controls, transmissions, axles and brakes; and zero-emissions technologies like battery and electric powertrain systems and electrolyzers. With a global footprint, deep technical expertise and an extensive service network, we deliver dependable, cutting-edge solutions tailored to our customers’ needs, supporting them through the energy transition with our Destination Zero strategy. We create value for customers, investors and employees and strengthen communities through our corporate responsibility global priorities: education, equity and environment. Headquartered in Columbus, Indiana, Cummins employs approximately 70,000 people worldwide and earned $3.9 billion on $34.1 billion in sales in 2024.

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1-800 Cummins software update

What’s changing?

What’s staying the same?

When did the change take place?

Author Profiles

Cummins Inc., Global Power Technology Leader

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