Why Becoming a Field Service Technician is a Smart Career Choice

By Cummins Inc., Global Power Technology Leader

Why Becoming a Field Service Technician is a Smart Career Choice

Are you looking for a career with variety, stability and strong growth potential? Becoming a field service technician offers all of that and more. At Cummins, we believe in supporting skilled professionals who are ready to take their careers to the next level.

Understanding the Role of a Field Service Technician

Field service technicians provide on-site repair and maintenance services for customers. Instead of working in a single location, they travel to job sites to ensure equipment stays operational. This makes the role essential for industries like construction, energy and transportation.

Skills Required for Success

The role requires a blend of technical ability and customer-facing skills, including:

  • Technical knowledge: Mechanics, electronics and hydraulics
  • Diagnostic skills: Using tools and expertise to solve problems quickly
  • Communication: Explaining repairs and solutions to clients
  • Adaptability: Working in varied conditions and environments

Benefits of Becoming a Field Service Technician

Job Stability

Field service technicians are always in demand because industries depend on them to minimize downtime and keep operations running.

Competitive Pay

Salaries are strong, with opportunities for overtime, travel allowances and benefits.

Career Growth

Field service technicians can pursue certifications, specialize in advanced systems or move into supervisory roles.

Variety and Independence

Every day brings new challenges and work environments, making the job dynamic and engaging.

Training and Certification

To start your journey:

  • Earn a high school diploma or GED
  • Complete a technical training program in mechanics, electronics or diesel technology
  • Gain real-world experience through internships or apprenticeships
  • Obtain certifications such as ASE or manufacturer-specific credentials

Career Opportunities

Career paths for field service technicians include:

  • Specialization in diagnostics or advanced technologies
  • Leadership positions like shop supervisor or service manager
  • Opportunities to train new technicians or consult independently

Launch Your Career in 2025

If you’re looking for a career with strong demand, competitive pay and long-term opportunities, becoming a field service technician is a smart choice. With Cummins training and support, you’ll be prepared to succeed in this fast-growing field.
 

Author Profiles

Cummins Office Building

Cummins Inc., Global Power Technology Leader

Cummins Inc., a global power leader, is committed to powering a more prosperous world. Since 1919, we have delivered innovative solutions that move people, goods and economies forward. Our five business segments—Engine, Components, Distribution, Power Systems and Accelera™ by Cummins—offer a broad portfolio, including advanced diesel, alternative fuel, electric and hybrid powertrains; integrated power generation systems; critical components such as aftertreatment, turbochargers, fuel systems, controls, transmissions, axles and brakes; and zero-emissions technologies like battery and electric powertrain systems and electrolyzers. With a global footprint, deep technical expertise and an extensive service network, we deliver dependable, cutting-edge solutions tailored to our customers’ needs, supporting them through the energy transition with our Destination Zero strategy. We create value for customers, investors and employees and strengthen communities through our corporate responsibility global priorities: education, equity and environment. Headquartered in Columbus, Indiana, Cummins employs approximately 70,000 people worldwide and earned $3.9 billion on $34.1 billion in sales in 2024.

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