Cummins Newsroom

This is it! My first time riding in a truck outside of a small test track on the west side of Columbus, Indiana. After standing for eight hours in 90-degree, 90% humidity heat, riding in a truck with air conditioning for eight hours seemed like a vacation. Except in order to make it to Atlanta on time, the trip started out at six o'clock in the morning. I had the plea

It was HOT! It was Humid! It was Orlando! The Redefining Tour rolled into Orlando at 7pm EST Sunday, August 23rd. Instead of waiting to set up the event early the next morning, the team of tour drivers and Cummins PowerSouth Distributors had the basics of the show ready to go. With some additional tents and shade areas constructed, by 9am August 24th, the first Orlando event was ready to r

Boom! You immediately sit upright in bed. It’s 3:23 a.m. and it’s happening again. The wind is howling against your window and there’s an unsettling roar in the air. You can see flashes of lightning through the curtains. The dog doesn’t like it either. He’s pacing the floor and panting. It’s easy to tell he’s not used to storms like this... Back home in California, your friends would have th

Alberta Children’s hospital in Calgary, Alberta, Canada doesn’t look like any ordinary hospital. It looks fun, even playful. The exterior of the building is covered with energetic colored blocks and the sign at the main entryway looks as if it was written by a child. Inside, there are playgrounds, toy rooms, and murals of barnyards, mountains, forests and more. Despite the cheerful appearance o

Today, many companies are becoming more and more eco-conscious about the products they create. Cummins knows the importance of producing products that exceed customer expectations, especially when it comes to products that lead to a cleaner, healthier environment. Recently, Cummins was present at the BusVic Maintenance Conference and Exhibition in Melbourne where the focus was on the pro

This past April, the lights went out in our nation’s capital. There was no storm, it wasn’t a hot summer day, and a car did not knock down any power lines. The cause of the blackout was allegedly a freak accident due to a dilapidating infrastructure: a piece of metal breaking loose from a power line 43 miles from the District of Columbia. From neighborhoods to national museums, prestigious coll

As the old saying goes, good fences make good neighbors. Well, so do quiet generators, and although we’re certain you make every effort to be the good neighbor, you could be overlooking a thing or two. We’re referring to that old portable backup generator you bring out every time the power fails. It’s bad enough these machines crank out only enough power to run the fridge and TV at the same

Our trip through Canada has come to an end this week. From Toronto to Winnipeg, across to Edmonton, and through the mountains to Vancouver – the entire experience was unmatched. Cummins Western Canada hosted their event in Edmonton and they did not hold back. More than 400 customers and attendees came out to see Cummins products in action while enjoying some mid-summer sun, local grilling exp

Ken Federle is the Executive Director of Research and Development at Cummins Emission Solutions. We recently caught up with him to ask about the new Single Module product for heavy-duty trucks and how the design was developed. Interviewer: The Single Module is a revolutionary product. Tell us a little about where the concept came from. Ken: We heard clearly from our customers that

The Redefining Tour has been on the road for 33 days! Our trucks have rolled over a lot of pavement and cast their headlights on some exciting places in the first month of the tour. Let us break it down for you… Our trucks have… Traveled over 2,000 miles Rolled over more than 70 highways and roads Our drivers have… Clocked over 35 hours behind the wheel The fleet ha

When customer feedback pointed to an inadequate process for ordering replacement turbo parts, Gerben Van De Biezen, Regional Sales Manager in Europe, formed a team to streamline the process. The Net Promoter System (NPS) showed that Cummins customers felt their requests for Vehicle Off Road (VOR) orders weren’t being answered with enough urgency; they expected an estimate on lead-time and cost

Counterfeit Cummins parts were proving to be a problem in the Russian market. The Net Promoter System® (NPS) is a tool Cummins uses to measure, understand and improve upon customer feedback. In 2014, during NPS surveys, customers told us that Cummins dealers in Russia often face these counterfeit spare parts when a customer’s equipment would come in for repair. The parts appear to be genuine Cu